Hi Betabiz,
Thanks for reaching out.
I've successfully applied the fix to your file. Before attempting to import items again, please log out and then log back in.
Feel free to let me know if you need any further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
I know this is old, but I am having this same issue with the same error code, as well as-
Error -7: Item Number may not be more than 30 characters
Warning 401: Invalid character for inactive checkbox import; status not changed to inactive.
Can I please have help rectifying this?
Thank you.
Hi CMRBS,
The error occurs because the required format for Item Numbers when importing is 30 characters, alphanumeric. If they are longer than 30 characters or have special characters, that could be preventing the import. Additionally, you'll need to find the error in their import file.
Please refer to our Help article - Import and export fields for more information on that topic.
If the issue persists, this may need further assistance on the back end. You can reach them on Live Chat via our virtual assistant at MOCA or by submitting a support case via http://myaccount.myob.com/.
Regards,
Earl
Thank you. Am I able to just fix the -4077 errors? They are the majority of the errors that come up.
