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Betabiz's avatar
Betabiz
Experienced User
1 year ago

Importing inventory items bulk update for inactive items

Hi   I have a client who wants to make a large number of inventory items inactive.  We have exported the items from AccountRight.  We have opened the TXT file in Excel and the client has put a Y ne...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi CMRBS,

The error occurs because the required format for Item Numbers when importing is 30 characters, alphanumeric. If they are longer than 30 characters or have special characters, that could be preventing the import. Additionally, you'll need to find the error in their import file. 

Please refer to our Help article - Import and export fields for more information on that topic.
 

If the issue persists, this may need further assistance on the back end. You can reach them on Live Chat via our virtual assistant at  MOCA or by submitting a support case via  http://myaccount.myob.com/.

Regards,
Earl

CMRBS's avatar
CMRBS
Member
1 year ago

Thank you. Am I able to just fix the -4077 errors? They are the majority of the errors that come up.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi CMRBS,

     

    We've identified the issue with error -4077 and have run a script over your file to address it. This should resolve the problem.

     

    If you need further assistance, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

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