Forum Discussion

Peterll's avatar
Peterll
Experienced User
8 months ago

Integration with Workshop Software

I am working for a friend who has Workshop Software (began July 1 2025) and has it integrated with MYOB. The WS has an integration section with all the key accounts mapped to an MYOB account.   The...
Doreen_P's avatar
Doreen_P
MYOB Moderator
8 months ago

Hi Peterll,

 

Really appreciate you giving all those details. Since there’s a bit of a mystery with the bank and EFTPOS mapping, to get make sure to reach out to our team so they can take a closer look. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

Cheers,

Doreen

Peterll's avatar
Peterll
Experienced User
8 months ago

Hi Doreen,

 

I have openend MyAccount and logged in but the file I want does not show. I can log in to that file online, as I am an administrator, but I can't access to get to a support request. Does only the owner have access to this? I really don't want to use MOCA. I have done a support case before and. it has worked well.

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    8 months ago

    Hi Peterll​ , when customer payments are posted from external systems, they include specific details of the relevant bank account. So it seems to me you should be asking Workshop support about this question. 

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