2 payments 1 invoice

Hey Rachsg​— yep, this can be a bit fiddly, but you’re not missing something obvious 🙂

Ultimately, the right way to handle this in Solo  depends a little on how those 2 payments were made.

If the payments came through separately and they’re sitting there as separate transactions in Solo, you should be able to match them to the same invoice one at a time. So: match the first payment to the invoice, then match the second payment to that same invoice later to clear the remaining balance.

If you already manually recorded one of the payments on the invoice, the bank transaction usually needs to be matched to that payment record, not added to the invoice again — otherwise things can get a bit double-uppy.

If one payment was made by Tap to Pay / online payment and the other was paid another way, that can look a little different again, because Solo may already have created one payment record for you automatically, and you’d only need to match or record the other one.

So the short version is:

• if both payments are showing as separate incoming transactions, match them one by one
• if one payment was already recorded manually, match the bank transaction to that payment record
• if one was Tap to Pay / online payment, Solo may have already done part of the job for you

If you want, reply here with more detail about how those two payments were made and we’ll help you zero in on the exact path.