Forum Discussion

Ash44's avatar
Ash44
Member
22 hours ago

Capturing expenses

What has happened to the capture expenses feature? 
it keeps saying the photo I’ve taken of my receipts is too blurry to read so I have to now manually enter figures. 
the picture is definitely not blurry. 
this is a nightmare if I’m going to have manually enter every expense from now on, it used to be perfect.

 

2 Replies

  • Hi Ash44​ 

     

    Great news! Our tech team has whipped up a fix, and it should be live in the app. You won't need to update the app version, but it's a good idea to fully close it and reopen it just to make sure it's all refreshed.

     

    Let me know if you still run into any trouble, and we'll jump right back in to investigate!

  • Hi Ash44​ 

     

    We completely agree that entering each expense manually is tedious, so our tech team has already sprung into action and narrowed down the root cause of this bug 🙌

     

    They are working hard on having this back up and running as soon as possible. We'll keep you updated as soon as we have more news and a better timeline for when we expect this to be sorted.

     

    Thanks for bringing this to us, and thanks for your patience 💛