Forum Discussion

Cara4444's avatar
6 days ago

How to I determine the status of my invoice?

 At the moment I don't know if my invoices have been sent or not, unless I'm doing something wrong.

  • Hi Cara4444 thanks for asking this important question! I know it can get confusing sometimes.

    First things first, there are 2 ways to send an invoice in Solo and I'll talk you through both of them and how to check if your invoice has sent.

    After you’ve created your invoice and hit “Save,” you’ll see a few options pop up. You can save the invoice, share it directly from Solo, or share it like any other file on your phone (just like the memes you send to your friends 😉).

     

    Share Directly Through Solo:

    To share via the app, tap on “Email from app.” A screen will pop up where you can edit the email text and make it yours, after that hit “Send,” and off it goes! To double-check, peek into your email inbox, and you should see a copy of the sent invoice there.

    🚨 Pro Tip: If you don’t see it, double-check that your reply-to email is set up correctly in your invoice settings. Just tap on “More” (bottom right of the app) → “Invoice Settings” → “Invoice Emails,” and confirm your details.

     

    Share as a File Through Your Email Provider:
    If you’d prefer to share the invoice as a file, just go ahead and send it as you would other files from your phone. Then, take a quick look at your “Sent” folder to make sure it’s gone through.

     

    If you’re getting stuck at any point, give us a shout—we’re here to help! 😊