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TrishA_WA's avatar
TrishA_WA
Experienced User
8 months ago
Solved

Invoice query

I’ve created a 3rd invoice dated 11/8 and it’s not showing - I’m hitting “save” not “save and send” but it appears to not save immediately? I have logged out and back in? I believe there is a delay? Thanks again Trish 

EAP

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    8 months ago
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    Hi TrishA_WA,

     

    Thanks for reaching out! We had a hiccup with invoices last week, but our team fixed it right away. You should be able to create and save invoices without any issues now. If you still run into problems, just let us know!

     

    Cheers,

    Princess

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I’ve created a 3rd invoice dated 11/8 and it’s not showing - I’m hitting “save” not “save and send” but it appears to not save immediately? I have logged out and back in? I believe there is a delay? Thanks again Trish 

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I’ve created a 3rd invoice dated 11/8 and it’s not showing - I’m hitting “save” not “save and send” but it appears to not save immediately? I have logged out and back in? I believe there is a delay? Thanks again Trish 

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Hi TrishA_WA,

\n

 

\n

Thanks for reaching out! We had a hiccup with invoices last week, but our team fixed it right away. You should be able to create and save invoices without any issues now. If you still run into problems, just let us know!

\n

 

\n

Cheers,

\n

Princess

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-12T10:30:49.306+10:00","lastPublishTime":"2024-08-12T10:30:49.306+10:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":64},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Solo/community:myobboard:ask-a-question/message:875624/message:875686","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1019","rawBody":"

Hi ,

\n

 

\n

Thanks for reaching out! We had a hiccup with invoices last week, but our team fixed it right away. You should be able to create and save invoices without any issues now. If you still run into problems, just let us know!

\n

 

\n

Cheers,

\n

Princess

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