MYOB Solo reminder

Question

Hi all,&nbsp;Is there a way to check in MYOB solo if a reminder was sent for an overdue invoice. I do not have automatic reminders set up.&nbsp;I have an overdue invoice, I manually clicked on the … and hit send reminder. CC is turned on for me to receive a copy of the reminder that was sent from the app.&nbsp;I never received the reminder copy to my email. I’m 99.9% confident I hit send, but I’m questioning myself. Is there a clear way to check in the app that &nbsp;the reminder was sent.&nbsp;Note* in action hub on the main screen the overdue invoice still shows as needs action.&nbsp;thanks&nbsp;

sigrid-solo · Answer

Hi Antbrew​ !
Solo doesn't currently show an overview of reminders or emails sent from the app, but we like that idea!We do already have a similar idea here: Read receipts for emailed invoices | MYOB Community
I highly recommend adding your vote and feedback there, as this will help us prioritise what is important to our Solmates.
&nbsp;
That said! We would really like to check under the hood to see if we can figure out why you did not receive a copy of the reminder. Would you be able to jump into Solo, tap More, then Chat to us. You'll get a chat bot at first, but you can ask to speak to an agent, from there you can select to "Raise a case with our Solo support team" and we will take it from there.&nbsp;

Forum Discussion

MYOB Solo reminder

1 Reply

Looking for something else?

Related content

Solo Starter Kit

No-fuss invoicing with Solo by MYOB

Solo Money - Getting Started 🎥

Turning off Invoice reminders

Reminder settings

myob / solo = Adding accountant / Accepting invitation issues

Airtasker >> myob solo

Changed your GST registration? Let’s get Solo back in sync 💃