Showing a discount/credit on an invoice
Hi, I have a customer that paid for a service that they didn’t end up using yet, so i want to show that I have discounted their next invoice by the previously paid amount. How can I do this please? ...
Forum Discussion
Hey PetMinder here’s how to sort this out in Solo to ensure you have an accurate audit trail, your accountant will thank you later!
Step 1 Refund the full $100 from the original invoice to your CASH account (sometimes referred to as a contra account - think of this like your Solo piggy bank, you can use it to move money around when needed).
Step 2 Create a new invoice for $50. Add a quick note to your customer explaining that the original invoice has been reduced to $50 for services provided, and the remaining $50 will be credited towards their next invoice.
Step 3 Record a $50 payment for this new invoice to the CASH account. Don’t forget to email the updated invoice to your customer!
Step 4 Create a fresh new invoice for future services of $200.
Step 5 Apply the remaining $50 (from that earlier refund) as a payment to this new $200 invoice, again using the CASH account. The invoice will only show $150 due. Email this new invoice to your customer too.
