Forum Discussion

PetMinder's avatar
PetMinder
Experienced User
8 months ago

Showing a discount/credit on an invoice

Hi, I have a customer that paid for a service that they didn’t end up using yet, so i want to show that I have discounted their next invoice by the previously paid amount. How can I do this please? 


i.e. in June they paid $100 but only used services to the value of $50, leaving them with $50 in credit. 
In July they have another service for $100 booked.  I want to show on their invoice that the service is worth $100, but they only need to pay $50 as I’m applying the previous credit. 
Thanks!

12 Replies

  • PetMinder's avatar
    PetMinder
    Experienced User
    8 months ago

    Hi Maggie, 

    The invoice was paid by bank deposit. But it is the invoice for future services, which I haven’t issued yet, that I want to be able to add a negative amount to, or a ‘discount’ - something to denote that an amount has been deducted from the overall total. 

    Ideally I’d like to be able to have :

    Line 1 - 4 nights pet sitting @ $50 = $200

    Line 2 - credit applied for night previously paid for but not used @ -$50

    Invoice total 🟰 $150

     

     Thanks 🙂

  • Hey PetMinder​ to be sure that we provide you with the most accurate steps on how to do this would you mind sharing with us how this invoice was paid?