Solved
Solo and MYOB
Since MYOB doesn't let me speak to an actual human and their chat bot sends me around in circles, here I am.
It couldn't find and connect to my commbank bank feed and as a result, it wasn't us...
Yep exactly the same, only I have got $128 taken out and they won't refund, and another invoice a month later for $295 which has been unsuccessful payment and spammed saying I need to pay.
I too cancelled my account, and they still took the money.
Not sure what is going on.
I've sent through an ACCC complaint and will be filing a complaint against AFCA, because they can't seriously be doing this to people.
Multiple hours on the phone just to speak to someone.
I've had two phone calls confirming no more payments to come out and my account has been cancelled, yet it appears to still be open and no refund and multiple payments attempted.
So yeah, I go no idea. But I will let ACCC and AFCA deal with it.
