Where is MYOB any Customer Service???
12 months ago I did a trial, and found the MYOB program not very user friendly and disappointing, and I cancelled my trial within the adequate timeframe, I recently got a message to say that they wer...
Forum Discussion
Hi frustrated13 ,
Sorry to hear about your experience, I can understand how frustrating this would be, especially after you believed your trial had already been cancelled.
We want to look into this properly and get clarity on what’s happened with your account and billing.
The best way to get this resolved quickly is to speak with us directly so we can review your details in real time. You can do this without logging in:
- Open the Solo App
- On the login screen, tap “help signing in”
- Select the chat box on the bottom right
Once you’re in the chat, just ask for a human so you can be connected through to the team directly (and get past the automated responses).
From there, our team can access your case, check what’s occurred, and work through the billing and cancellation with you.
Thanks
Hannah
