Forum Discussion

Mike_MYOB's avatar
Mike_MYOB
Community Manager
11 days ago

Moving from Bank feeds to Open banking

Hi all!

 

If you've been with MYOB for a while, your bank feed is probably a classic one. 

Bank feeds still works, but there's a newer way to connect: Open Banking. 

 

Take a look at the video below for how you can change from classic bank feeds to open banking

 

 

4 Replies

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    3 days ago

    Hey BEYBALLOON​ 

    Recommend clicking into Banking Banking hub to check the status of your bank feed. If it's active, please check this list to confirm the frequency your bank sends bank feeds to the file. You'll need to get in touch with the support team via your My Account dashboard if your bank feed reflects as active and no transactions are coming in. 

  • BEYBALLOON's avatar
    BEYBALLOON
    Experienced User
    4 days ago

    I have moved to Opening banking but NO transactions have come through yet (2 Days) and the accounts dont show on the dash board ????

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    9 days ago

    Hi TC1808​ , sorry to hear that your bank rules stopped working. Open banking has been an option for multiple months now, so this won't have had an impact on your bank rules. You'll need to get in touch with our support team if this is still a problem (start with the basics, close and re-open to software, clear cache) 

  • TC1808's avatar
    TC1808
    Experienced User
    9 days ago

    Mike_MYOB​ Is this why my Bank rules no longer work? Every time MYOB does an update something goes wrong!!! I've never had a problem before now but they have stopped working since I used it last which was 2 days ago.