Forum Discussion

KBookkeeping's avatar
KBookkeeping
Experienced Cover User
4 months ago

Activity Statement Lodgments

Hello I am trying to lodge some activity statements for my clients and it does not matter which version of MYOB I am using, when I click to retrieve the BAS online, I receive an error message.   Eit...
TezzaB's avatar
TezzaB
Trusted User
3 months ago

Same issue here..the very informative message - 'An error has occurred, Please try again.'

It failed in Chrome.  Cleared cache.  Still fail.  Tried in Edge. Still fail.  I gave up on myob and lodged directly on the portal

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi ALL,

    My apologies for the late response.

    Currently, when this issue occurs, it can often be resolved by clearing your browser's cache and history or by trying to log in from a different browser.

    Feel free to post again, we're happy to help!

    Regards,
    Earl

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