Forum Discussion
Genreve_S
2 months agoMYOB Moderator
Hi lemurpuppeteer ,
I understand that dealing with these different values can get confusing. Unfortunately, it will be hard to pinpoint what's causing the difference. I recommend speaking with a financial advisor/accountant to see if there are any issues with how the file transactions were set. If there is a value discrepancy after the accountant has checked, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via myaccount.myob.com. If MOCA can't help, you'll be automatically directed to our live chat team for further troubleshooting.
Feel free to create a new thread if you need any other help.
Thanks,
Genreve