Hi lewraprhodes,
Thank you for your post and your patience in waiting for a response.
To resolve this issue, you can refresh the historical balance by following the steps below:
- Go to Accounting >> Chart of Accounts >> Account Opening Balance.
- Select an account with a $0 opening balance (note this account).
- Enter a $1 opening balance for this account and click OK.
- Go back to Accounting >> Chart of Accounts >> Account Opening Balance and remove the $1 balance to make it $0. Click OK.
- Run your balance sheet again, and it should now balance.
Additionally, this Help article, Entering Opening Balances, has detailed information that you might want to review.
If the balance sheet is still out, please send us your balance sheet by directly reaching out to our virtual assistant, MOCA, on our website or submitting a support request via My Account.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess