Forum Discussion

Byss's avatar
Byss
2 months ago

My business is not showing

recently renewed my BYOB business account so I can send tax summaries. 

 

however the page says can not find business. 

 

I really need help as I have people complaining about their tax summaries not being sent. 

 

thanks 

    • Will_H's avatar
      Will_H
      MYOB Moderator
      2 months ago

      Hi Ryan ,

      This post appears to be about our MYOB Business product.  As such I've moved which forum it's in so so other users will be able to find it and reply.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi Byss,

     

    I see you're having trouble with your recently renewed MYOB business account. No stress, I've made a few adjustments to your file. When you log in next, your business name should show up without a hitch. If the issue persists, you may need to visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. If MOCA can't help, you'll be automatically directed to our live chat team.

     

    Cheers,

    Princess