Forum Discussion

tuiterina's avatar
tuiterina
Member
2 years ago

My Current year says 2022 how do I correct it

Hi I an incorrect financial year and I don't know how to change it?
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi tuiterina,

 

Thank you for always providing an update. I understand that you made a mistake in entering your financial year 2024-2025, we do apologize, but once you entered the financial year you were not able to roll back to the previous financial year. The best recommendation for this is to create a new file and delete the old file to be able to fix your financial year to the current financial year.  

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Cheers, 

Cel

 

tuiterina's avatar
tuiterina
Member
2 years ago

How do I create a new file and will it affect my existing one

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi tuiterina,

     

    Thank you for providing an update. To further assist you with this, kindly check your inbox. I have sent you a private message asking for some information on your account so we can investigate. Kindly provide the information. 

     

    Thanks, 

    Cel.

     

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi tuiterina,

     

    We would like to follow up with the necessary details to help you resolve the issue. Please let us know if you still require assistance, we are more than happy to help. 

     

    Thanks

    Cel

     

     

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