Transactons
Have an issue with recording transactions just did a spend money but its not visible in the selected account so i did it again 3 times to be exact same thing also after 3 hours the transactions all 3...
Forum Discussion
Hi Eurofence
Welcome to the Community Forum, I hope you find it a valuable resource.
First of all I'd suggest double checking that the date of the Spend Money transactions is correct and within the Reconcile Accounts statement date; also check that the Pay From account and the allocation accounts are correct. With that checked, please clear browser cache then try again.
If the problem persists, please provide a screenshot of the transaction details and the Reconcile Accounts window, we are happy to check it further.
Clearing cache did it on a different matter in reports reconciliation I have 5 bank accounts all reconciled but when i do a report for last reconcile date and amout 2 accounts are not showing any idea why ? The account numbers are in sequential order
1-11101-1111 NOT SHOWING1-11121-1113 NOT SHOWING1-1114Hi Eurofence
Thank you for the update.
Did you run the Bank Reconciliation report and find some accounts not appearing on the report? If so, first of all on the report screen, please click on the 'Accounts' button to check if all the desired accounts are ticked. After that please go to Banking > Reconcile accounts, select the account in question, does it show any last reconciled date under the account field?
If the correct last reconcile date is showing on the Reconcile Accounts window but not on the Bank Reconciliation report, please do provide a screenshot showing the reconcile account window, the report and the accounts selection window of report, so we can look into it further.
As you can clearly see the account was reconciled on the 16th Jan account no 1-1111 screen shot attached
Account number or account NOT visible in reconciliarion report also attached .
