I too am having the issue with the out of balance.
The duplicated transactions have been hidden but have not removed.
Hi southernstairs,
This could be related to the earlier issue where duplicate bank feed lines appeared and were later removed. The underlying incident has now been resolved, but those lingering out‑of‑balance figures suggest there may still be some residual data sitting behind your feeds. The best next step is for our team to take a closer look at your file and correct anything that wasn’t fully cleared. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
I'm not sure submitting a ticket is the correct answer as I have submitted a few lately - and none have been replied to.
The whole bank "glitch" has turned out to be a nightmare.
Because of all the double transactions - MYOB has allocated payments of the same amount to Creditors in which we have paid 50% of a bill - therefore making the Bill seem at zero balance - but in fact it still has 50% owing.
I am not the only one who is tearing their hair out with little or no response from MYOB.
