Forum Discussion

MWRLC's avatar
MWRLC
User
3 months ago
Solved

Bank feed + Bank reconsiliation

There is a payment from our customer in our bank feeds which is one total amount of 9 different sales invoices of that customer. The Sale invoices were closed off and allocated through our function t...
  • Princess_R's avatar
    Princess_R
    3 months ago

    Hi MWRLC,

     

    Thank you for your response.

     

    Looking at your account, it seems you're using AccountRight Live, so I'll cover both options for you. If you're working with the desktop version of AccountRight and you happen to receive multiple customer payments as one lump sum deposit, it's best to utilize the Prepare Bank Deposit feature. This handy tool lets you group receipts together into a single deposit, aligning perfectly with what's shown in the bank feed. If you haven't tried out the Prepare Bank Deposit feature yet, you'll need to hide the bank feed transactions and then manually reconcile the AccountRight transactions.

     

    Now, if you're using the AccountRight browser version, you're in luck! This version allows you to select multiple transactions to match one bank feed transaction to multiple transactions.

     

    For more information, please check out these Help articles:

    Feel free to post again if you need further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

Chelsea89's avatar
Chelsea89
User
6 days ago

I have tried adding my own forum post with no luck -

I would like to share my thoughts with transferring from the AccountRight software over to the online Myob Business. 

I have noticed the 'Hide Bank Feed' feature is unavailable which i believe is an extremely important feature that should be available.

I have 30-50+ transactions per day which need allocating and MYOB online help has advised me that they can delete transactions but it needs to be the Whole Day not just specific items, which is not appropriate for my business.

I spent over an hour with help desk today with no resolution, & over 3 hours yesterday sorting out last financial years bank feed transactions. 

Please ADD this feature to the online version as it would make the life of both the customer and your help desk a lot easier.