Forum Discussion

INTHEHILLS's avatar
INTHEHILLS
Experienced Cover User
10 months ago

Bank Feed cannot link Bank

Received email saying bank feeds are reading, however cannot choose bank account to link, drop down arrow not working
  • Earl_HD's avatar
    Earl_HD
    10 months ago

    Hi InTheHills,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi InTheHills,

Thanks for your post, and my apologies for the late response.

If bank feeds are configured for a credit card account, please verify the presence of a liability account code in your accounts list. If the account codes are correctly configured and you're still facing difficulties selecting the appropriate account, kindly attach a screenshot of the Bank Feeds window along with the options visible in the account selection dropdown. This additional information will assist us in conducting a more detailed investigation.
 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.


Looking forward to your response.
Regards,
Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
10 months ago

Hi InTheHills,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl

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