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Feebie's avatar
Feebie
Trusted Cover User
12 months ago
Solved

BANK FEEDS and other not so wonderful things....

Having just migrated from Account Right to Business Lite & Pro due to the MYOB "powers that be" more than doubling the price of the subscription for one user having multiple client accounts using Acc...
  • Princess_R's avatar
    Princess_R
    12 months ago

    Hi Feebie 

     

    Thank you for your post.

     

    Generally speaking AccountRight desktop version has a features which are not applicable and available on MYOB Business Pro and Lite. To answer your questions:

    • When manually reconciling in MYOB Business you do need to type the closing balance that appears on the statement your bank sent you in the Closing bank statement balance field.
    • You can only open window/screen one at a time.
    • In MYOB Business Pro/ Lite we don't the back up option, however you can export and print out reports.

    These are the Help Articles you may look through in regards to how Business Pro and Lite works:

    For the missing bank feeds, in case this happens again please do let us know by sending us a Private message, so that we can investigate.

     

    Please feel free to post again I'm happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers, 

    Princess

     

     

Feebie's avatar
Feebie
Trusted Cover User
12 months ago

Just some additional information re Bank Feeds

 

Two of the companies that I work on - one Business Pro, the other Business Lite - both companies had information missing from the bank feeds.  When I was able to access a proper bank statement, I was able to identify which transactions were missing from the feeds and do a manual rec on both accounts.

 

Any ideas why the Bank Feeds were missing transactions?? 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    12 months ago

    Hi Feebie 

     

    Thank you for your post.

     

    Generally speaking AccountRight desktop version has a features which are not applicable and available on MYOB Business Pro and Lite. To answer your questions:

    • When manually reconciling in MYOB Business you do need to type the closing balance that appears on the statement your bank sent you in the Closing bank statement balance field.
    • You can only open window/screen one at a time.
    • In MYOB Business Pro/ Lite we don't the back up option, however you can export and print out reports.

    These are the Help Articles you may look through in regards to how Business Pro and Lite works:

    For the missing bank feeds, in case this happens again please do let us know by sending us a Private message, so that we can investigate.

     

    Please feel free to post again I'm happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers, 

    Princess