Upon further investigation, I think they may be from downloaded statements that my client has tried to do. She downloaded credit card statements into cheque account. I have been changing the bank accounts in spend money per transaction. But they seem to have down loaded again. Can I delete from Bank Statement import history? Is there a way to delete these that seem to be automatically downloaded again? She assures me that she hasnt done anything. HELP!
Hi DonnaLee1972,
There are a few steps you can try to resolve the problem of duplicate transactions in your bank feeds. You can manually delete the duplicate transactions. Check if you have imported bank statements in addition to using bank feeds; this could cause duplicates. If the transactions have been reconciled, try to unreconcile them first. After unreconciling, delete the duplicates and then reconcile again. Also, there isn't a direct way to hide transactions in MYOB Business like in AccountRight. However, you can keep track of the transactions you have already dealt with to avoid confusion. If the issue persists, contact our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. Providing them with the details of the issue to have the duplicate bank feed transactions deleted.
Kind regards,
Shella
