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MALSKim's avatar
MALSKim
Contributing User
10 days ago

Bank rec - out of balance value cannot be located.

Hi, I was catching up on my bank statements until a month of Oct/Nov 23 where I was out of balance therefore could not reconcile yet all transactions and closing balance entered were correct.  I work...
  • Genreve_S's avatar
    Genreve_S
    9 days ago

    Hi MALSKim,

     

    Based on what you described, it sounds like some transactions might be hidden from the reconcile accounts window. You can follow the steps in this thread to reveal any hidden transactions and try reconciling your accounts again.

     

    Regards,

    Genreve

     

MALSKim's avatar
MALSKim
Contributing User

Thanks Earl_HD . I have tried the help page by undoing the previous reconciliations without success locating the issue. I will try the support service.

Genreve_S's avatar
Genreve_S
MYOB Moderator
9 days ago

Hi MALSKim,

 

Based on what you described, it sounds like some transactions might be hidden from the reconcile accounts window. You can follow the steps in this thread to reveal any hidden transactions and try reconciling your accounts again.

 

Regards,

Genreve

 

  • MALSKim's avatar
    MALSKim
    Contributing User
    7 days ago

    Thank you Genreve_S. l used the thread you recommended and my bank rec is now spot on for each month so I am up to date.

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