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JennyEE's avatar
JennyEE
5 months ago

Bank Transactions - uncategorized transactions from prevous periods

I recently utilized the online Banking > Bank Transactions > Uncategorized to allocate codes for bank transactions in the current month, eg, August 2024.   The account was reconciled and all was OK. ...
  • JennyEE's avatar
    JennyEE
    26 days ago

    Genreve, thanks for your reply here.   I did end up lodging a ticket, however, the time to respond was outside the time limit I had to fix the problem so I fixed it manually.   I exported the duplicated transactions to a spreadsheet, converted each to a negative transaction and reimported, bulk reconciling the duplicates against the imported "reversal" transactions.    Not ideal but all I could do.  Thanks Jenny  

Genreve_S's avatar
Genreve_S
MYOB Moderator
4 months ago

Hi JennyEE,

 

It's interesting how the bank transactions reappeared again even though they are already matched to reconciled transactions. If these transactions are truly duplicates of the previous bank feed transactions, you may need to lodge a ticket on the My Account page to request them to be removed. 

 

Let us know if you need any other assistance. We're happy to help.

 

Thanks,
Genreve

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