'Banking Hub Broken
When I click on "Banking>Banking Hub" I get the Error "Something Went wrong...." See attachment.
Tried it on different computers using the same account and different browsers but the same error appears.
Regards
Steve Laws
Forum Discussion
13 Replies
There is another issue that i have been facing - that i do not have access to the bankfeed section to add accounts?
this has been ongoing for one month - it states that i do not have the rights to access this - but i am the owner of the busienss with the highest level of access rights.
as such we now are getting in to end of Qtr closing, BAS lodgetments etc and its moving beyond a "annying issue" to a compliance issue.
the support from the team is a blanket - we are working on it.... every day for 1 month
clearly there the bank hub feature has many bugs - can you be more proative on expecations on a fix?
Good morning craigsupr , sorry to hear this. This does sound like a specific issue rather than something affecting all customers. Going to support was the right thing here but I understand it has been a while with no resolution.
I will send you a private message, please can you provide me with the case number of your support request, and I will see what I can do to escalate this internally.
Cheers, MikeSend a message to the CEO, that's the only thing that worked for me.
