Forum Discussion

SteveB0000's avatar
SteveB0000
Experienced User
10 months ago
Solved

Can't change transaction date to a different month

If I open a transaction window and click in the date field there are 'Previous month' and 'Next month' buttons. These used to work as advertised but now if I click either of these buttons the date wi...
date*
  • SteveB0000's avatar
    SteveB0000
    8 months ago

    I just noticed that this has been fixed! 😃

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
10 months ago

Hi SteveB0000,

 

It sounds like the previous month and next month buttons aren't responding, but manually typing the date still works. That's a bit odd! Would you mind clearing your browser cache or trying a different browser to see if that helps? Also, checking in an incognito/private window might be worth a shot.

 

If the issue persists, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can further investigate.

 

Regards,

Sai

SteveB0000's avatar
SteveB0000
Experienced User
10 months ago

Thanks for the reply. I cleared the cache in Safari on my Mac mini and rebooted but it made no difference.

Also, everything behaves as described above in Safari on my iPad Pro.

However, the 'Previous month' and 'Next month' buttons do work in Chrome on the Mac. They used to work in Safari.

Thanks again.

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