Forum Discussion

SteveB0000's avatar
SteveB0000
Experienced User
10 months ago
Solved

Can't change transaction date to a different month

If I open a transaction window and click in the date field there are 'Previous month' and 'Next month' buttons. These used to work as advertised but now if I click either of these buttons the date wi...
date*
  • SteveB0000's avatar
    SteveB0000
    8 months ago

    I just noticed that this has been fixed! 😃

SteveB0000's avatar
SteveB0000
Experienced User
10 months ago

I've initiated a support request.

  • SteveB0000's avatar
    SteveB0000
    Experienced User
    10 months ago

    I received a reply to my support ticket that says "Since your MYOB application works perfectly on Chrome, this confirms that there are no issues with our service." I've replied that I don't agree and asked that it be passed on to someone who can do something about it.

     

    I suspect this issue will just get added to the list of things in MYOB that frustrate me.

    • SteveB0000's avatar
      SteveB0000
      Experienced User
      10 months ago

      I pursued this and, to its credit, MYOB support spent some time online with me yesterday during which I demonstrated the problem. Today I received an email that contained

      "I wanted to inform you that I have raised an enhancement ticket for the issue you reported. Our development team will review the request as part of their ongoing improvement process."

      🤞

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