Forum Discussion

SteveB0000's avatar
SteveB0000
Experienced User
1 year ago
Solved

Can't change transaction date to a different month

If I open a transaction window and click in the date field there are 'Previous month' and 'Next month' buttons. These used to work as advertised but now if I click either of these buttons the date wi...
date*
  • SteveB0000's avatar
    SteveB0000
    10 months ago

    I just noticed that this has been fixed! 😃

SteveB0000's avatar
SteveB0000
Experienced User
1 year ago

I've initiated a support request.

  • SteveB0000's avatar
    SteveB0000
    Experienced User
    1 year ago

    I received a reply to my support ticket that says "Since your MYOB application works perfectly on Chrome, this confirms that there are no issues with our service." I've replied that I don't agree and asked that it be passed on to someone who can do something about it.

     

    I suspect this issue will just get added to the list of things in MYOB that frustrate me.

    • SteveB0000's avatar
      SteveB0000
      Experienced User
      1 year ago

      I pursued this and, to its credit, MYOB support spent some time online with me yesterday during which I demonstrated the problem. Today I received an email that contained

      "I wanted to inform you that I have raised an enhancement ticket for the issue you reported. Our development team will review the request as part of their ongoing improvement process."

      🤞

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.