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I received a reply to my support ticket that says "Since your MYOB application works perfectly on Chrome, this confirms that there are no issues with our service." I've replied that I don't agree and asked that it be passed on to someone who can do something about it.
I suspect this issue will just get added to the list of things in MYOB that frustrate me.
I pursued this and, to its credit, MYOB support spent some time online with me yesterday during which I demonstrated the problem. Today I received an email that contained
"I wanted to inform you that I have raised an enhancement ticket for the issue you reported. Our development team will review the request as part of their ongoing improvement process."
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