Can't hide or delete transaction

Question

Reconciled bank NIL Balance as at 30.06.2025. Printed Bank Rec. Now a mystery transaction has appeared on bank rec as outstanding. Cannot delete and cannot find where to hide it.
lodged a support request 10.04.2026 02994989 and still no response.
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Seriously looking at Xero for myself and clients
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doreen_p · Answer

Hi RYUSHIDOMAN,
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Sorry for the wait on this one. I’ve reached out to the team handling your support request so you can get a response from them about that mystery outstanding transaction on your bank rec. Keep an eye on your email for an update from the team.
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Cheers,
Doreen

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Can't hide or delete transaction

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