Forum Discussion

Hashu_MD's avatar
5 months ago

Direct Debit Set up

Hello, 

 

I have customers for whom I would like to process payments through direct debit. Is this feature available through MYOB? If so, please send me the information so I can set it up. 

 

Thanks, 

 

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Hashu_MD,

    Welcome to the Community Forum!
     

    Yes, MYOB offers the capability to process payments through direct debit, allowing you to automatically collect payments from your customers’ bank accounts. This feature streamlines your payment process and reduces administrative tasks. To set it up, you'll need to configure the direct debit service within MYOB, obtain customer authorization for debiting their accounts, and adjust your invoicing and payment settings accordingly.
     

    For detailed instructions, you can refer to these helpful articles: How To Set Up Direct Debit: Benefits, Process & FAQs - MYOB and Making Electronic Payments in MYOB Business

    I hope this helps!

    Regards,
    Earl

    • Gayathri1610's avatar
      Gayathri1610
      Contributing User

      Hi Team, is the direct debit feature available in MYOB Account Right - if yes, is it online payment?

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hello Gayathri1610,

         

        Direct debit was previously available in AccountRight as an online payment option. However, we no longer support it.

         

        Cheers,

        Doreen