I have just found that I have 6 duplicate bank transactions that date back in 2022. One of the transactions have been allocated and one has not. On the dashboard it says 0 unallocated transaction and then when you click on that it says uncategorised 6. I am not sure where these 6 unallocated transactions have come from or how to get rid of them. Any help would be much appreciated. Thank you
Hi Karenann71_,
Welcome to the Community Forum! To address the issue of duplicate bank transactions from 2022, you need to identify and unallocate any allocated duplicates, then delete them, and finally reconcile your bank feed. If you continue to experience issues or need further assistance, please contact our support team through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.
I hope this helps!
Regards,
Earl
