Forum Discussion
.. extra info:- When I try to MATCH either of the 2 bank Xactions with the Pay record I get a 'red-outlined' warning msg across the top of the screen reaading: "An unbalanced transaction may not be recorded".
Hi thill
Thank you for your post.
To help you with resolving your issue, you may need to reverse the original pay run then reprocess it like how the amount was paid/split from your bank feed transactions. After processing payrun you would now be able to match the payroll transaction with the bank feed transaction.
Are we able to solved your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.
Cheers,
Princess
Dear Princess, unfortunately the suggested solution is messy and would end up misrepresenting what actually transpired, with the MYOB record having two Payslips, whereas the employee already has the single correct Payslip.
Note: The employee was advised of need to split their pay across two bank payments and gave their approval for doing so.
MYOB already allows matching of "unbalanced transactions" such as partial payments against invoices, and splitting payments/withdrawals across Bills. In the interests of efficiency and accurate records, MYOB Business should allow for the matching of partial employee EFT payments against a single Pay Run record/transaction.
Could you please appeal to MYOB programmers for the provision of the requested functionality?
.. thank you, Thill 11-7-23
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