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MJPJ's avatar
MJPJ
10 months ago

I have deleted a bank download file and I'm not sure if I Have paid it yet

I have deleted a bank download file and I'm not sure if I have paid it yet, and was hoping to be able to retrieve it from MYOB, but I can't find a way of doing that.
  • Princess_R's avatar
    Princess_R
    10 months ago

    Hi MJPJ,

     

    Thank you for your post, and welcome to the Community forum! I hope you find it a valuable resource.

     

    Apologies for the delayed response. To retrieve the downloaded bank file, you can either locate it in your download folder or re-download it from the relevant electronic transaction. For more detail, please refer to this Help article, Making Electronic Payments, and refer to the FAQ's section on recreating a bank file.

     

    Please let me know if you need further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
10 months ago

Hi MJPJ,

 

Thank you for your post, and welcome to the Community forum! I hope you find it a valuable resource.

 

Apologies for the delayed response. To retrieve the downloaded bank file, you can either locate it in your download folder or re-download it from the relevant electronic transaction. For more detail, please refer to this Help article, Making Electronic Payments, and refer to the FAQ's section on recreating a bank file.

 

Please let me know if you need further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

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