Forum Discussion
Hi Doreen,
I don't think that's the case. I know some transactions can show that way when viewing the Balance Sheet, but this is a bank account.
The item above the two interest deposits is also a savings deposit, which shows as a deposit in both the Bank Transactions and the Reconcile Accounts pages.
This is the first month in 20 years that the interest deposit has reflected as a withdrawal in the account reconciliation.
Hi Carly22,
It is unusual if the interest deposit is showing as a withdrawal in the account reconciliation, especially if it has been correctly reflected for the past 20 years. Please reach out to our support team directly for a thorough investigation. You can reach them on livechat via MOCA through myob.com/support or by submitting a case via My Account.
Best regards,
Doreen