Issue when deleting bank statement

Question

HiI am experiencing an issue when trying to delete a bank statement. I have uploaded a statement that overlaps my bank feed and thus have duplicate transactions. when attempting to delete the statement i get the error message "Something went wrong. Please try again or refresh the browser." I have tried rolling back my reconciliation to before i uploaded the statement however the issue still persists.&nbsp;I am now in the process of un matching all transactions just in case that is causing the problem. Any advice or information would be greatly appreciated.Regards&nbsp;Joel

earl_hd · Answer

Hi CHGM,Welcome to the Community Forum! The error "Something went wrong. Please try again or refresh the browser" can be resolved by refreshing your browser, unmatching transactions, or ensuring the payment is assigned to a bank account before attempting to delete the statement.&nbsp;If the issue persists, we recommend clearing your browser's cache or trying to use a different browser. You can also visit this help page for more information: MYOB Business errors and known issuesRegards,Earl

Forum Discussion

Issue when deleting bank statement

1 Reply

Looking for something else?

Related content

Log in issue

Login Issues

Bank Feeds - Duplicate Transactions & Deleting Imported Statement

Delete invoice in the tray

Importing bank statements

Deleting statements from the Email Tab

Two Income Statements- how do I delete the incorrect one

Deleting Bank statement lines from first bank feed