Hi thanks for the response. I did unmatch and then try and rematch the transactions and it did not solve the problem.
I called the call centre who also had no idea what the issue was. It was referred to an expert who then emailed me that the transactions had been downloaded twice when I set up bank feeds. They removed the duplicates which solved the issue.
Hi MaryHa,
Thank you for the update.
It's good to hear that the issue with the duplicate transactions has been resolved. We appreciate your patience with this. Please be informed that we will be closing this thread now.
If you encounter any more issues or need further assistance, feel free to start a new post again. We're happy to assist you.
Kind regards,
Shella
