Matching and Categorising Transactions Prior to Bank Feed Establishment
Hi
Pardon my ignorance as my previous bookkeeping experience is limited.
The bank feeds for my new company were established in MYOB, however there were some funds deposited and spent in the days prior to the feeds coming online that I cannot categorise as they do not appear in MYOB.
What are my options for fixing the out of balance so I can reconcile accounts?
Any help is appreciated.
Hi KerriC
Welcome to the Community Forum!
As the employee no longer exists within the file, it cannot be fixed from within the file. Please send us the following details by Private Message, so we can organise to get your file in for repair:
- The name of the old employee
- The ID of the old employee
- Product serial number
- A screenshot of the affected employee card.
After we have repaired the file, please restore it locally and ensure that the duplicate employee has a zero dollar pay history by opening the card and going to Payroll Details >> Pay History. While on this card ensure that all of the card details are filled out.
Record a void pay ($0 pay) for this card with a payment date in the previous payroll year and submit this to the ATO, just like a normal pay. This updates the Payroll reporting center (PRC) figures to 0 for this employee. After submitting, wait till the report says “Accepted" which can take up to 24 hours.
Please remove this local file from your local directory once the issue has been fixed.