Matching bank transactions to old invoices
I have a client that has paid off some quite overdue invoices. However, after the update, I can no longer match the bank transaction to invoices more than 18 months old. I have tried changing the dat...
Forum Discussion
Hi Kookamaluka,
Thanks for your response and the screenshot you've provided.
If we record the payments for the invoice manually, these transactions would be recorded depending on the date you set it up. We can make sure that the payment is recorded on the same date as bank feed transactions. This would make the bank feed transactions show as a possible match since the date and amount are the same.
Also, I would recommend doing a future date reconciliation by following these steps. (This would make sure that there are no hidden transactions)
- Go to the Banking tab.
- Reconcile Accounts.
- Choose the bank account.
- Input the statement date 31/12/9998.
- Mark all transactions check.
- Copy the calculated closing balance to the closing bank statement balance.
- Click reconcile.
- Undo reconciliation.
Let us know if you need any further assistance with this. We're happy to help.
Cheers,
Genreve
Hi Genreve_S
Thanks very much for trying to help, your efforts are appreciated.
There weren't any hidden transactions, the system has just changed things in an annoying way. I have done the whole lot manually now. Quite frustrating since everything was working great for our business before this update to the system.
Again, thank you for your efforts.
Hi Kookamaluka,
Thank you for the update and I'm sorry that you feel that way.
I'm just glad that somehow you worked out how to fix the problem.
We appreciate your patience. Feel free to post again in the forum if you have any other concerns.
Thanks,
Genreve
