When I reconciled my accounts it has balanced but the report has a number of outstanding withdrawls and deposits, some dated Mar/Apr/May. It seems they are a duplicate to transactions in the reconciled section.
Help please, how do i fix this?
Hi Danielle_A_Lead,
Thanks for your post. Please check when the transactions showing as duplicates were reconciled. It's possible they were reconciled on a different date, potentially in the future. Also, check if the transactions were duplicated in the bank feeds.
You can also try our virtual assistant MOCA, designed to dive deeper into issues like this. Engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't provide the help you need, our live chat team is available to pick up from where MOCA left off.
Regards,
Earl
