Hi Max8 ,
I understand you are trying to make sure that the opening balance is removed from your reconciliation screen for this account. I recommend following the steps outlined in this thread. If the out-of-balance persists after following the steps, I recommend reaching out to our support team via our live chat feature. To do so, you'll first need to interact with our virtual assistant, MOCA, which is available on the MYOB support page at myob.com/support. MOCA is designed to provide immediate and succinct customer support 24/7. If MOCA is unable to answer your questions, don't worry. Our live chat team is readily available to continue the conversation and provide the help you need.
If you need any other help, don't hesitate to create a new thread.
Thanks,
Genreve
