Forum Discussion

pippypip's avatar
pippypip
Trusted Cover User
2 years ago

Transfer from one account to another

I have open a second account with a different bank to transfer money to for unexpected costs.

I open the account and transfered $10 to it before before having the bank feed set up. Now of course it shows the account being out of balance by $10. How do I fix this. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi pippypip


    Thanks for posting. 

     

    I'm sorry to hear about your troubles reconciling your bank accounts. Generally, the bank feed won't have any effect on the reconcile window values unless we allocate it to an account while you already have a transaction like it. I would suggest opening the reconcile accounts window and clicking the transaction to delete it. After that, you can match the bank feed to an already existing transaction for $10.  There are likely two transactions for $10 that make up for the out-of-balance. We need to delete one of them. 

     

    Let us know if you require any further assistance. 

     

    Cheers, 
    Genreve