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KateB1973's avatar
KateB1973
Experienced Cover User
3 years ago

Unable to match 2 transactions to one another.

I am trying to match a transfer from one account to a loan account & becasue they have different dates, it wont let me match them for some reason.  When I click transfer, it doesn't bring the other transaction up at all.  It used to work before the "update" however now it doesn't.

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi KateB1973, 

     

    Thanks for your post. Did you still need assistance with this ? 

     

    Our Help Article Transferring funds from a bank transaction has information and instructions on how this is done and matched via bank feeds. 

     

    Do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

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