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Chris59's avatar
Chris59
Member
20 days ago

Unable to Match Existing Transactions on Bank Feed

I have two transactions on my bank feed (transfer between accounts) that have not been auto matched by MYOB and the matching transaction does not show when I try to manually match to existing record ...
Bank feeds
Chris59's avatar
Chris59
Member
14 days ago

Sorry should have been July 2026!!

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    13 days ago

    Hi Chris59,

     

    Don't worry about the date mix-up. It's a shame the first check didn't lead anywhere. As no reconciliation has been completed, your best bet is to connect with our support team. Feel free to call, chat with our virtual assistant MOCA, or submit a ticket through My Account. They will dive right in and work with you to find a solution.

     

    Cheers,

    Princess

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