Updates nightmare
Is anyone else having issues with duplicate bank transaction entries that they cannot remove and missing bank feeds? All these happened during MYOB updates / upgrades. I am missing the entire month o...
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Hah yeah - mine are showing in bank register too.
On hold with MYOB now. Wondering how long it will take?
Oh good luck with that - I've had pointless emails back and forth because I simply don't have the time to sit on hold. The information they're giving me is absolutely useless and is not helping me at all.
Speaking to them now. Will let you know what they say.
Hi PinkLake,
Thanks for reaching out.
My understanding is that these transactions were already matched or allocated under the bank transaction window but aren't appearing inside the reconcile account screen. For me to check on this please send me a private message containing the following:
- Serial number
- Full name and email address
- Company name
- Last 4 digits of the bank account.
If my understanding is incorrect, let us know more about the issue. Also, if you have any other questions or concerns feel free to include them in your next response.
Cheers,
Genreve
Hmmmso I have a message ready to send and I get an error message: You have reached the limit for number of private messages that you can send for now. Please try again later.
Really?
