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Franckoz's avatar
Franckoz
27 days ago
Solved

Virgin money bank feeds

Hi,

 

I would like to connect my Virgin credit card to MYOB bank feeds but Virgin Money is not an option when trying to select a bank.
How do I go around that?

Thanks

  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi ba21,

     

    Thank you for your post. I appreciate you updating the posts. Please allow me to extend you a warm welcome to the community forum. I hope you find plenty of helpful information.

     

    If you can see the whole screen and tabs of MYOB teams on your desktop, it is possible that your laptop display screen setup is zoomed in. Please try to change it by going to the top right-hand corner of your browser. You should be able to see the three vertical dots. Kindly click on it, and then reduce the zoom percentage by clicking the minus sign to see if the Add Employees button will appear.

     

    Please feel free to create a new post again if you need help in the future. I'm happy to assist.

     

    Cheers,

    Princess

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    27 days ago
    Copy Link

    Hi Franckoz,

     

    Virgin Money isn't listed as an option for bank feeds, it could be because MYOB hasn't integrated with them yet. Sometimes, it takes a bit of time for them to add new banks. In the meantime, if you want to keep your transactions up to date, you can manually download your statement from Virgin Money and then upload it to MYOB. Import bank and credit card statements has detailed instructions to assist you.

     

    Regards,

    Sai

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Hi,

 

I would like to connect my Virgin credit card to MYOB bank feeds but Virgin Money is not an option when trying to select a bank.
How do I go around that?

Thanks

","body@stringLength":"201","rawBody":"

Hi,

 

I would like to connect my Virgin credit card to MYOB bank feeds but Virgin Money is not an option when trying to select a bank.
How do I go around that?

Thanks

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Virgin money bank feeds","moderationData":{"__ref":"ModerationData:moderation_data:890875"},"body":"

Hi Franckoz,

\n

 

\n

Virgin Money isn't listed as an option for bank feeds, it could be because MYOB hasn't integrated with them yet. Sometimes, it takes a bit of time for them to add new banks. In the meantime, if you want to keep your transactions up to date, you can manually download your statement from Virgin Money and then upload it to MYOB. Import bank and credit card statements has detailed instructions to assist you.

\n

 

\n

Regards,

\n

Sai

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-20T12:25:37.226+11:00","lastPublishTime":"2025-03-20T12:25:37.226+11:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":20},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Business/category:Support/community:myobboard:Bus-Banking/message:890849/message:890875","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"958","rawBody":"

Hi ,

\n

 

\n

Virgin Money isn't listed as an option for bank feeds, it could be because MYOB hasn't integrated with them yet. Sometimes, it takes a bit of time for them to add new banks. In the meantime, if you want to keep your transactions up to date, you can manually download your statement from Virgin Money and then upload it to MYOB. Import bank and credit card statements has detailed instructions to assist you.

\n

 

\n

Regards,

\n

Sai

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