Forum Discussion
15 Replies
- gkihano16 days agoMember
It is working now. Thank you for fixing.
- Genreve_S16 days agoMYOB Moderator
Hi everyone,
Just a quick heads up about the recent trouble creating transactions from the Bank transactions window.
We did have an issue on our side affecting this (you can see it on our status page here: https://status.myob.com/incidents/807532), but it’s now been marked as resolved. If you’re still seeing anything odd, try logging out of MYOB and back in first, then give it another go.
If things are still playing up after that, you can:
- log in to My Account and lodge a support ticket, or
- Jump into MOCA, our virtual assistant, and connect to live chat from there.
Regards,
Genreve - Flaxworx17 days agoExperienced User
Same here, could not even get hold of the helpdesk and the "manual" solution is not working either. But their invoice arrived on time ... 3 days and counting now and I really needed to get this done today as I am away for the rest of the week. its beyond a minor incovenience.
I'm also having this issue tonight when trying to match bank transactions.
- Muzza1117 days agoMember
I am having the same issue - MYOB team please help!
- RBFab17 days agoMember
Same issue here appears widespread.
- CooperS17 days agoCover User
Same, I am trying to post the insurance category and get the same message. The transactions are split between GST Fre and GST? have been trying for the hour!
- dramafarma17 days agoMember
Its really frustrating when MYOB know there is an error but do not post that they are working on it - like everyone else I tried to resolve it thinking it was a local issue - even to the point of downloading another browser.
MYOB Support communication is pretty awful.
- MV202618 days agoMember
Same thing is happening to me this morning. I even tried logging in on a different computer and still not letting me assign categories. Hopefully MYOB will fix first thing Monday. Very frustrating.
- bibrasoils18 days agoMember
omg omg how frustrating
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.