Forum Discussion

vanessajosev's avatar
vanessajosev
Member
3 months ago

Customer deposits / Customer Retainers

Hi    We are using MYOB Business (Browser).  We are in the business of leasing office space / hot desks.   What is the best way to record customer retainers, so like a rental bond, where we c...
vanessajosev's avatar
vanessajosev
Member
2 months ago

Thanks Earl - but aren't both of these examples for Desktop only?  I'm after a solution in Browser. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi vanessajosev, 

     

    Thanks for calling that out.

     

    In MYOB Business (browser), there isn’t a dedicated “customer deposits” or "retainers" feature like in AccountRight. For retainers/rental bonds, the usual workaround is to:

    • Create a separate liability category for customer retainers
    • record the money to that liability (for example, via Receive money against the customer)
    • later manually apply or refund it using your normal invoices/payments

    You can then run a report over that liability account to see the retainers held for each customer.

     

    Regards,
    Genreve 

     

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home