Forum Discussion

vanessajosev's avatar
vanessajosev
Member
2 months ago

Customer deposits / Customer Retainers

Hi    We are using MYOB Business (Browser).  We are in the business of leasing office space / hot desks.   What is the best way to record customer retainers, so like a rental bond, where we c...
vanessajosev's avatar
vanessajosev
Member
1 month ago

Thanks Earl - but aren't both of these examples for Desktop only?  I'm after a solution in Browser. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Hi vanessajosev, 

     

    Thanks for calling that out.

     

    In MYOB Business (browser), there isn’t a dedicated “customer deposits” or "retainers" feature like in AccountRight. For retainers/rental bonds, the usual workaround is to:

    • Create a separate liability category for customer retainers
    • record the money to that liability (for example, via Receive money against the customer)
    • later manually apply or refund it using your normal invoices/payments

    You can then run a report over that liability account to see the retainers held for each customer.

     

    Regards,
    Genreve 

     

     

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