Forum Discussion
Genreve_S
4 days agoMYOB Moderator
Hi Lea-AnneD,
We have replied to most of your posts about this already. Some of your messages may have been automatically filtered as spam because they were sent very close together with the same content, so it is best to keep everything about this concern in a single thread.
If every user in the business file has a different email to the one you are trying to add, including inactive users, the best next step is to reach out to our support team so we can check this further: https://www.myob.com/au/support/contact-us
Regards,
Genreve
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